What is DiliGenie?
A ITSM solution that helps businesses automate incident, service request, change, and problem management processes.
Features
Incident Management
Incident Management
Incident Management
Integrated incident Management tool for quicker resolutions
Service Request
Incident Management
Incident Management
Drive complete user satisfaction with ITIL aligned service desk feature
Change Management
Incident Management
Problem Management
Minimize service disruptions while making changes to critical systems.
Problem Management
Knowledge Base and Configuration Management
Problem Management
Manage the problem lifecycle with Root cause analysis.
Project Management
Knowledge Base and Configuration Management
Knowledge Base and Configuration Management
Manage Projects, associated tasks, resources and timelines.
Knowledge Base and Configuration Management
Knowledge Base and Configuration Management
Knowledge Base and Configuration Management
Consolidated knowldege base features
Workflow & Automations
Reduces workload, improve efficiency and decreases costs with ticket routing, escalation, watch lists, ticket highlighting and advanced workflows
Reports and Dashboards
Create Custom Help Desk Reports in Minutes. No Coding Needed.
Dedicated Support
The world of technology can be fast-paced and scary. That's why our goal is to provide a high-quality product that aligns with your company's needs. No matter the budget, we pride ourselves on providing professional customer service. We guarantee you will be satisfied with our work.
The world’s fastest growing companies rely on DiliGenie to deliver exceptional service. .
Our Customers Love Us!
